Step up

Going through xu li

    Its birth in 1986, ningbo group predecessor, ningbo's first garage & amp; Ndash; & amp; Ndash; The spark repair shop in ningbo city east unfolding. In the flexible management and honest operation of the wind Led, the spark repair shop quickly occupied the market enough, and in 1989, with the help of ningbo bureau of township, ningbo first opened Shanghai Volkswagen repair station, at the same time, formed the ningbo red phoenix in morning repair steam mop industry company Factory. Then, in the idea of gratitude, the good faith management, the spark repair shop to grow gradually, set up in ningbo first imported automobile repair shop, the first car dealership, etc. More than the first. In 2005, to form the market Power, integration of market resources, enhance the company's ability to resist risk, car group began to form, and in January 8, 2006 formally established.

    After fully integrated car group, has not only confined to the traditional vehicle sales, car maintenance, auto parts, but also extended to the used car replacement fast, beauty, automotive supplies, car rental, extended warranty service, Car insurance, mortgage, juyou club, and many other associated areas of business, form the whole value chain service, truly the war service group, the first step Slightly & amp; Ndash; & amp; Ndash; "360 service"; And gradually formed in the management "the good faith, gratitude, professional, innovation, win-win" corporate values, as well as the "service standard Accurate, tree industry benchmarking! "Jiao Chen" brand philosophy. Everyone in the car Chen "clear himself in the shoulder mission: to become the customer respect, respect from colleagues and the social respect of one hundred enterprises.

    Chen, dragon also. Chinese car sales service industry leading enterprises! From 2006 to 2006, its birth, with a dream, has been off. Group sales reached 6.8 billion yuan in 2012, ningbo has become the most Big car dealership group, marched up high in automobile sales and service industry of zhejiang province. Today the car is xu li, strive to be the future of China's automobile sales and service field to develop their own place.

Recruit xian

Group, recruiting talents

    On the enterprise's talent strategy, car group is open,, recruiting. Create opportunities at the same time, the training of specialists in the field of industry, to ensure that have the ability to aspiring professionals, able to work together, struggle. "The good faith, gratitude, professional, innovation, win-win" values has become an important consideration to select talents, and practice of "having both ability and political integrity, not race horses" concept of choose and employ persons.

    It is this demand improvement ideas continuously, has been completely into the group in daily training. Workshops, send out employees learn, as long as it is conducive to the development of group, group will try my best to let it happen, because we always believe that team strength is the magic weapon of the successful enterprise.

    In order to better implement the strategy of talent, on April 29, 2011, the car was formally established in the school of management, a move that is also a new creation in the industry. Set up its school of management, and introduce the human resources, various related training for the staff, to expand the employee's eyes at the same time, also its Chen for the future of the leapfrog development provides a strong backing. Currently held by college of various training activities every week have basically, who participated in the training in the management and staff members. By different forms and contents of the training, I can deeply feel the change in the happen to employees and improve such increase will eventually turn into a car's soft power, for its magic greater development in the future talent provide sufficient and strong guarantee.

    In the group culture, Thanksgiving family culture is the car has been advocated by, also let employees feel not to work, but work harmoniously in a home. In order to better care staff, its birth has also set up the compassion funds, innovation fund and the three funds, growth funds from the most basic life help to the long-term personal growth, its Calvin have done can let every one of more than 3000 employees can have hope.

Cast made

Strategic services Casting brand

      Its magic group can in a short time he made such a big span and the development, the secret is its Chen three service strategy: 360 degrees, customer service moved services and transport service for life. These three services strategy, shows that its pursuit of service, also established a work group to customer demand-oriented mechanism. Starting from the customer to buy a car, to the follow-up maintenance, repair, vehicle registration service as well as accident compensation and our car has done the start-to-finish service, customers only need a telephone, the car of staff will be in the first place for customers to solve all the problems, and in the service details, strive to make customers comfortable and at ease, satisfactory. Jiao Chen always firmly believe that: the eye to heart to come to hand, customer natural run not to drop.

     In the same service concept under the guidance of group of auto 4 s shops, launched a fierce competition. To attract customers, each store employees to the ongoing struggle in the service of kung fu. Such "competition" between each other, brings to the stores is more humanized service, is the service quality, improve service standard and service details, truly let customer satisfaction; And lifelong car service, it is its birth of the direction of the mission statement and keep moving forward, to the side of the car axle are you service expert!"

      Development has no end, only constantly pursuing new and change, always leading competitors step, can be in the industry forefront, in an impregnable position. The development of its Chen also follow this rule. At present, the group's 4 s shop started trying to upgrade for the 5 s shop, of the vehicle sales (Sale), spare parts (Sparepart), after-sales Service (Service), information feedback (Survey), etc., on the basis of according to its Service concept, coupled with customer satisfaction (an), to move customer Service to upgrade. In better supervise and urge its employee completes the service at the same time, also put yourself in the customer's judgment seat, let them give us to make the objective evaluation. Although very difficult, but imagine the years beyond customer service, have already let every car Calvin became one service staff to temper triathlon, let every car Chen "person of the future can calm in the face of the challenge.

The first

The future Race to the first

      Jiao Chen group, from the original single store based from decentralized management to the group, the car of "contents", is a relief for five years. In the five years, the group's overall architecture has been preliminary forming, various departments have also been prepared ready to fight. And the car of "should", will be car group concentrated power of five years, is a highly integrated to cater to the market for 5 years and is highly scalable business five years, is to improve the service quality of five years. In this "should", the car group will be after the car market, especially in the automotive beauty fast repair, car rental, financial credit, luxury and individualized car service with breakthroughs made in key areas.

      Its magic group automobile culture construction on soft also a consistent. The ningbo auto cultural festival organized since 2005, has been held for eight consecutive terms, in to the general public in ningbo promotion car culture and life advocates new cars at the same time, also let its employees become more cohesive, automobile culture with deep accumulation of gene, the car of comprehensively enhance brand awareness and brand value, to ensure the car Chen can be in an impregnable position in the future market impact, to ensure its Calvin greater development in the future.

      I see road, road of start-ups are long and winding, but we have enough courage and confidence, towards to build its Chen group to become the first brand of Chinese auto sales services enterprise vision and unremitting struggle!